New Caregiver Next Steps

Welcome to Harmony Health Home Care! Here is everything you need to get started as a caregiver (Direct Care Worker). Questions? Call us at (215) 877-9500, Monday–Friday, 9:00 a.m.–5:00 p.m.

Step 1: Complete your application

If you haven’t already, fill out and sign our full application.

Start Full Application

Step 2: Tell us where you are

Use the short form below so we can set up your interview and TB test. Please don’t send ID, bank details or health information through this form.

Step 3: Interview

We’ll text you to schedule a short FaceTime interview.

Step 4: TB test

• New test: QuantiFERON blood test at Vybe Urgent Care, paid by Harmony. Request it in the form above, pick the Vybe location closest to you, and we’ll text you when to go.
• Already have a recent TB test? We accept a recent QuantiFERON blood test or 2-step skin test. Just send us the results.

Step 5: Documents you’ll need

• TB test results
• Social Security card
• Driver’s license or state ID
• Proof of residency dated at least 2 years ago (for example, a mortgage statement, rent receipt, W-2, tax return or an expired driver’s license)
• Direct deposit information

Upload these items on our secure document upload page. It takes about 5 minutes, and you can use photos from your phone. Please don’t text photos of your Social Security card, ID or bank information.

Upload Your Documents

We’ll also send you a PandaDoc link to sign your onboarding paperwork.

Step 6: Fingerprinting (only if needed)

If you can’t provide proof that you’ve lived in Pennsylvania for the past 2 years, we’ll book your FBI fingerprinting appointment for you. To help us book it quickly, include your preferred ZIP code, day of the week and time in the form above.

Important: if you miss your fingerprinting appointment, you will be taken off the case.

Step 7: Training

Please review each training below. When you have finished all six, sign and date the sign-in sheet online. It takes about 3 minutes.

• Overview of Policies and Procedures: Training
• Reporting, Recognition and Prevention of Abuse and Neglect: Training
• Critical Incident Reporting: Training
• Client Complaint Resolution: Training
• Preventing Fraud and Financial Abuse: Training
• Quality Management Plan: Training

Sign Training Sign-In Sheet

Step 8: Download the HHAeXchange+ app

You will use this free app to clock in and out at every visit. Wait for our text: once all your steps and clearances are done and you are ready to start, we will text you your activation code. Then follow these steps.

1. Download HHAeXchange+ from the App Store (iPhone) or Google Play (Android).
2. Sign up with your email and create a password, then confirm your email.
3. Enter the activation code Harmony texts you, plus the last 4 digits of your Social Security number and your date of birth.
4. Create a 4-digit PIN so you can use the app without internet.

Getting paid

Harmony pays weekly, every Wednesday. Each paycheck covers one Monday–Sunday work week and arrives the Wednesday about 10 days after that week ends. Our payroll team will set up your direct deposit for you.